Privacy Policy
Last updated: July 2026
This policy explains what information KashÔtel collects when you visit this website or make a booking enquiry, how it's used, and the choices you have. It applies to www.kashotel.com only — not to third-party platforms such as Airbnb, Booking.com, MakeMyTrip or Expedia, which have their own privacy policies.
Information we collect
We collect information in two ways:
- Information you provide directly — when you submit a booking request form, this includes your name, email address, phone number, preferred dates, and any message you send us. When you use the WhatsApp booking button, your conversation is handled through WhatsApp's own service.
- Information collected automatically — with your consent, we use cookies to remember your preferences (such as your cookie choice) and to understand how visitors use this site, so we can improve it. This may include your browser type, pages visited, and approximate location based on IP address.
How we use your information
- To respond to booking enquiries and confirm reservations
- To communicate with you about your stay before, during, and after your visit
- To understand how our website is used and improve it over time
- To meet legal or regulatory requirements where applicable
We do not sell your personal information to third parties.
Cookies
Cookies are small files stored on your device. We use them only after you accept the cookie banner shown on this site. You can decline cookies and still use the site, though some preference-remembering features may not work as smoothly. You can clear cookies at any time through your browser settings.
Third-party services
Booking requests submitted via WhatsApp are handled through WhatsApp's own platform, governed by WhatsApp's privacy policy. If a booking request form is connected to an email or CRM service, that service processes your data solely to deliver your enquiry to us.
Data retention
We keep booking enquiry details for as long as reasonably necessary to manage your stay and for basic record-keeping afterward. You can request that we delete your information at any time — see contact details below.
Your rights
Depending on where you're located, you may have rights to access, correct, or request deletion of your personal information. To make a request, contact us using the details below.
Contact
For any privacy questions or requests, contact us at stay@kashotel.com or +974 5084 8575.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.